This troubleshooting guide aims to assist users in resolving common issues encountered with the Fike FCP 2100 fire alarm panel. The FCP 2100 panel is designed with user-friendly operations, featuring step-by-step menus to navigate various functionalities. Below, we provide answers to frequently asked questions to ensure effective management of the fire alarm system.

Common faults with the Fike fire alarm system – FCP-2100

The following is a list of the common faults with a Fike fire alarm system, including user set-up and programming problems:

• Fike fire alarm system buzzing / beeping: how to stop the buzzer on the FCP-2100 fire alarm
• Fault with zone: how to disable / enable a zone on the Fike fire alarm
• Sounder going off: how to turn off sounder on Fike fire alarm
• False alarming: how to stop a false alarm on the Fike fire alarm, and disable outputs

How can I reset the Fike FCP 2100 panel?

To reset the panel:

• From the Main Menu, press 1 for System Tests.
• Select 1 for Reset Panel.

How do I silence the sounders on the Fike FCP?

To silence the sounders:

• Press the SILENCE button on the control panel. This will turn off silenceable outputs and annunciator PZTs.
• If an external silence switch has been installed, activating the switch will silence alarms or troubles.

How do I enable/disable a zone on the Fike panel?

To enable/disable a zone:

• From the Main Menu, press 2 for Point Functions.
• Select 5 to disable a zone or 6 to enable a zone.
• Use the up or down arrow key to navigate through the list of zones. Press ENTER to select the highlighted zone.

How do I perform a lamp test on the Fike FCP-2100?

To perform a lamp test:

• From the Main Menu, press 1 for System Tests.
• Select 2 for Indicator Test.
• The system will turn on each LED several times, beep the PZT, and scroll characters across the LCD. Any malfunction will be indicated if an LED does not turn on, you do not hear a beep, or all four lines of the LCD are not full.
• Press any key to manually end the test, or it will automatically end after approximately 15 minutes.

How do I perform a fire drill on the Fike panel?

To perform a fire drill:

• From the Main Menu, press 1 for System Tests.
• Press 1 for Fire Drill. You will be prompted to press ENTER.
• The drill will begin immediately after you press ENTER.
• Press any key to end the drill manually. If not ended manually, it will time out automatically after ten minutes.
• If a fire drill switch has been installed, activating the switch will begin the drill, and deactivating the switch will end it.

How do I enable/disable the sounders on the Fike FCP-2100 panel?

To enable/disable the sounders on the Fike 2100:

• From the Main Menu, press 2 for Point Functions.
• Press 1 to disable or enable NACs by template or `3` to disable by group.
• Use the up or down arrow key to navigate through the list and press ENTER to select.

 How do I silence the buzzer on the Fike FCP?

To silence the buzzer:

• Press the SILENCE button to turn off the annunciator PZTs.
• If using system menus when pressing SILENCE, you will not need to enter your code.

How do I conduct a walk test on the Fike panel?

To conduct a walk test:

• From the Main Menu, press 1 for System Tests.
• Select 3 for Walk Test-No Report or 4 for Walk Test-with Report.
• Enter the time period for which the NAC circuit should be active for each alarm (06 to 180 seconds).
• Press ENTER to end the walk test manually. The system will reset, and the panel will send a “TEST RESTORE” report to the central station.

How do I conduct a Communicator Test on the Fike FCP 2100?

To conduct a communicator test:

• From the Main Menu, press 1 for System Tests.
• Select 5 for Communicator Test. The screen will display “Manual communicator test started.” When the test completes, you will be returned to the Test Menu.

How can I manually register AlarmNet on the Fike FCP 2100?

To manually register AlarmNet:

• From the Main Menu, press 1 for System Tests.
• Select 8 for Register AlarmNet. The screen will display and ask for confirmation. Feedback will indicate whether the command was sent successfully.

How do I reset the communicator on the Fike FCP 2100?

To reset the communicator:

• From the Main Menu, select the Reset Communicator option.
• The LCD will display: “Resetting Communicator… Please Wait”.
• You will be returned to the Main Menu once the reset is complete. Note that communicator reset is not allowed if any fire alarms or supervisory conditions are active.

Still, need help?

Book an Fike fire alarm engineer to fix your Fike fire alarm fault

We’re specialists in helping fix problems with Fike fire alarm systems. If you want to fix a fault or book a maintenance engineer to service your Fike fire alarm, then get in contact with our team. Our fire alarm engineers can provide:

• Fire alarm fault fix: our experienced fire alarm engineers can help fix problems with your Fike fire alarm
• Maintenance service for Fike fire alarm: we have maintenance engineers who can visit your site and service your Fike fire alarm

Our fault-finding and maintenance engineers specialising in Fike alarms operate across the UK. We have Fike fire alarm engineers in London, Birmingham, Cannock, Leeds, Manchester, Doncaster, Wakefield and York.  Book an engineer visit here  or email us at help@smartsecurity.support