If you don’t know the code to your Texecom Premier alarm system then the only option is to ‘default’ your alarm panel.

Defaulting the panel is a complex process, requiring re-programming the whole panel – only possible by a trained engineer on site.

You can book an engineer visit quickly and simply via our SmartSecurity.Support service.

Still, need help?

If you still need help with your alarm, then get in contact with our team to see if we can help you >>

Or if you know you need an engineer then book an ‘on-site visit’ where one of our trained engineers comes out to your site to fix your problem.  Book an engineer visit here  or email us at help@smartsecurity.support